What is Floorwalking ?

Floorwalking, or Desk-side Support as we prefer to call it, is a method of IT training where the trainer moves around the office responding to individual queries, problems, tasks and work-related issues from members of staff.

It is a flexible and cost-effective means of training staff who cannot be released from their daily duties for long periods, and for those who require immediate answers to real-life IT problems.

Floorwalking is very effective when supporting new versions of software or operating system as the trainer is able to provide appropriate solutions to enquiries.


Who is it for ?

Everyone within the organisation who uses Microsoft Office.

What are the benefits to you ?

•   Real-time problem solving.
•   Cost-effective training for those that need it the most.
•   Flexible training with minimal interruption to your work environment.
•   Supports new software releases